UPDATED: 13TH SEPTEMBER 2021
Governance refers to the policies, procedures and standards turn2me have in place to guarantee the utmost openness, transparency and integrity in our work.
turn2me fully complies with the legislation governing Irish Charities and with the relevant regulatory frameworks.
Annual Report and Financial
To learn about the work turn2me in 2019 and review our financial statement please download  our 2019 Annual Report.
turn2me‘s Child Safeguarding Statement has been developed in line with requirements under the Children First Act 2015, Children First: National Guidance for the Protection and Welfare of Children (2017), and Tusla’s Child Safeguarding: A Guide for Policy, Procedure, and Practice.
Please read more about risks identified and the procedures turn2me has in place to manage identified risks in our Child Safeguarding Statement.
Our Community Guidelines: /community-guidelines
Online counselling policy: /online_counselling_policy
Self-harm policy: /self_harm_policy
Eating disorders policy: /eating_disorder_policy
Online support group rules: /online_support_group_rules
Feedback and Complaints Procedure
turn2me welcomes both positive and negative feedback on our performance. If you would like to share feedback you can do so via our contact form.
We treat all complaints seriously and endeavour to respond quickly and politely within seven days. Turn2me uses your feedback to continually improve our service, policies, and procedures.
If you have any questions or queries about turn2me‘s governance, policies or procedures please feel free to contact us