Welcome • Turn2me

FAQ

Posted on 2020-05-29 05:03:22


Where is turn2me based? 

Turn2me is based in Ireland and operates on Greenwich Mean Time ( GMT )

Who is behind turn2me?

Turn2me.org was founded in 2009 stemming from the very personal experiences of brothers Oisin and Diarmuid Scollard, who lost their brother to suicide in 2003.

Does turn2me have any political or religious affiliations? 

Turn2me is 100% inclusive of everyone. We are not associated with any political or religious groups. 

Is turn2me a charity?

Yes, turn2me is a registered charity in Ireland. Our charity number is 18803

Am I eligible to use turn2me? 

You do not need to fit any specific criteria to get support from turn2me. There is no problem too big or too small to get support, turn2me is here for whatever you are going through! Unfortunately, turn2me is unable to provide it’s counselling services to people currently in Canada and the USA. 

Do I need a referral to access turn2me service?

There is no referral needed, you can log in at any time and start using turn2me services. Turn2me services are for people aged 18 and above at the moment but services for young people aged 12 and above are coming soon. 

Is turn2me confidential? 

Any information you share with turn2me will be kept 100% confidential unless we feel you are in immediate danger of hurting yourself or someone else. If this is the case your counsellor will reach out to you and connect you with support. 

Is turn2me anonymous? 

Turn2me peer and group support is anonymous but counselling services are between you and your counsellor

Does turn2me share my data or information with anyone?

Turn2me will only use your personal information to contact you if we are concerned about your well being. Turn2me uses anonymised data (not traceable to any one person) for our own research and evaluation. We do not share data with any third parties. Please read our privacy policy for more. 

Is turn2me free in Ireland? 

If you are accessing turn2me from within Ireland, all services are free. turn2me relies heavily on donations and asks that if you consider donating so they can continue to keep services free for those who really need it. 

Is turn2me free outside of Ireland? 

If you are accessing turn2me from outside of the Republic of Ireland we ask for a small donation towards services to help cover some of the costs.

What qualifications does my counsellor have?

All turn2me counsellors have at least a 4-year degree in counselling or psychotherapy. Turn2me counsellors who work with young people and couples have an additional qualification in the relevant field

Is my counsellor accredited?

All turn2me counsellors are accredited with either The Irish Association for Counselling and Psychotherapy (IACP), The Irish Association of Humanistic and Integrative Psychotherapy (IAHIP) or The Psychological Society of Ireland (PSI). To become accredited with either body a counsellor or psychotherapist must have an at least a 4 year degree in counselling or psychotherapy and have completed 500 hours of counselling or psychotherapy.

Does turn2me share my data or information with anyone?

Turn2me will only use your personal information to contact you if we are concerned about your well being. Turn2me uses anonymised data (not traceable to any one person) for our own research and evaluation. We do not share data with any third parties. Please read our policy for more. 

How is turn2me funded? 

Turn2me is a registered Irish Charity that relies heavily on donations and fundraising. Turn2me is partially supported by the Health Service Executive (HSE) National Office for Sucide Prevention (NOSP). Turn2me has been supported by many grants and organisations over the years of which you can see a full list here (hyperlink). Our current Youth and Families pilot is part of the Department of Health SlainteCare Integration Fund

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